Goodyear Responds to ABC's 'The Lookout's' Report, 'Undercover Mechanic'

ABC's The Lookout went undercover to Goodyear's Commack, N.Y. location. Here is the company's response to our findings: Response From Goodyear Auto Service Center Manager Eric Johnston: "Thank you for bringing this issue to our attention. We apologize to our customer for the way she...